Please tell us when your school / college / university is closed and therefore cannot accept deliveries
NEW ASSURANCE GUARANTEE (SECONDARY) / SCIENCE FUN GUARANTEE (PRIMARY) In the unlikely event that our service falls below our high standards and we are unable to rectify this to your satisfaction, then you need to make a formal request for the £100 voucher by letter. Your dispute will be assessed and vouchers will be issued at our discretion. Please complete the form below to contact us: