Our service is now unbeatable
You’ve talked, we’ve listened.
We’ve been listening to all of your great suggestions on how we can improve the service we offer you. So we’ve added some extra steps to ensure you’re always kept in the loop. Remember, our dedicated customer service team is always happy to help, so don’t hesitate to drop us an email if you want to place an order, enquire about a product or simply ask a question.
To receive these new updates, all we need is your email address when you place the order.
1 Order confirmation
You’ll now get an email from us to acknowledge that we’ve received your order and to confirm your items are in stock and when they will be dispatched.
2 Tracking your order
We’ll notify you when your items have been dispatched, you’ll then be able to track your parcel online on its journey to your school.
3 Better communication
We’ll make sure you are informed every step of the way.
4 Coming soon
We’ll also be improving our delivery notes to ensure they are clear and easy to understand. And that’s not all, we‘ll be implementing a simple step by step returns policy.