How do I order restricted products or radioactive sources?
To order a restricted product or radioactive source, please contact our Customer Service team. We will securely verify the information required, before processing your order in accordance with UK legislation.
Chat with us, email enquiries@philipharris.co.uk or call 0345 120 4520.
What you'll need to provide
Depending on the product, we may ask for:
Proof of age (where applicable)
School, college or organisation details
Delivery information
Proof of any registrations or authorisations required by applicable legislation
Any additional information required to process your order safely and in accordance with UK legislation
Why are some products restricted?
Some products we supply are subject to UK legislation, including the Offensive Weapons Act 2019 and the Criminal Justice Act 1988.
To meet these legal requirements, we may need to verify your age or organisation before we can process your order.
These checks help ensure restricted products are supplied safely and responsibly.
Important information about purchasing radioactive sources
Schools and colleges in England, Wales and Northern Ireland no longer need permission from the Department for Education to purchase and use radioactive sources.
However, other registrations or authorisations may still be required before your order can be processed.
For further guidance, please refer to CLEAPSS Guide L093 – Managing Ionising Radiations and Radioactive Substances in Schools and Colleges.
Schools in Scotland should refer to SSERC guidance.
Frequently asked questions
Why can't I order these products online?
Some restricted products and radioactive sources require additional verification before they can be supplied. Please contact our Customer Service team to place your order.
What information might I need to provide?
Depending on the product, we may ask for proof of age, school or organisation details, registration information or other documentation required by UK legislation.
Who can purchase restricted products and radioactive sources?
These products can be supplied to eligible customers once the required verification has been completed.
Will this delay my order?
Orders can be processed once the necessary verification checks have been completed.
Do schools need Department for Education permission to purchase radioactive sources?
Schools and colleges in England, Wales and Northern Ireland no longer require Department for Education permission to purchase and use radioactive sources.
Where can I find further guidance on purchasing radioactive sources?
Further guidance is available from CLEAPSS (England, Wales and Northern Ireland) and SSERC (Scotland).